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Testimonials

Playing with the Lobster Elite 3 is so much fun because it can send the ball anywhere on the court! It is a better workout than a person and it is more fun because the machine never tires out!

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TIA

Play More Win More™ with an Elite Ball Machine

Battery Ball Machine Troubleshooting & Replacement Parts Instructions

Troubleshooting Instructions


Elite Series

Models: Elite Freedom, Elite 1, Elite 2, Elite 3

Ball Jam — (When two or more balls are inside the machine at the same time)
I Have a Ball Jam

Power/Charging Issues — (When your machine won’t charge, turn on, or runs for a short time)
My Machine Won’t Charge
My Machine Won’t Turn On
My Machine Only Runs a Short Time

Feed Issues — (When your machine does not drop balls to be shot out, 2 Green Flashing Lights)
My Ball Feed is Not Working

Server Motor Issues — (When your server wheels become loose or are not spinning, 3 or 4 Green Flashing Lights)
I have a Top or Bottom Server Motor Error Message

Elevation Issues — (When your elevation or trajectory is not moving up or down)
My Elevation is Not Working

Sweep Issues — (When your horizontal oscillation or sweep is not moving left or right, 5 Flashing Green Lights)
My Horizontal Oscillation or Sweep is Not Working

Error Messages — (When you receive a series of green flashing lights on the control panel)
I Have an Error Message

2-Line Function Issues — (When your 2-line function is not working correctly, Elite 3 model only)
My 2-Line Function Doesn’t Work

Vertical Oscillation Issue — (When your vertical oscillation is not working, Elite 2 & Elite 3 models only)
My Vertical Oscillation Isn’t Working

Transport Wheel Issue (When your transport wheels are not rolling)
My Transport Wheel Won’t Turn

Folding Handle issue — (When your folding handle will not go up and down)
My Folding Handle is Broken


Grand Series

Models: Grand IV, Grand V, Grand V LE

Ball Jam — (When two or more balls are inside the machine at the same time)
I have a Ball Jam

Power/Charging Issues — (When your machine won’t charge, turn on, or runs for a short time)
My Machine Won’t Charge
My Machine Won’t Turn On
My Machine Only Runs a Short Time

Error Messages — (When your machine detects an issue and displays an error message)
I have an Error Message

Feed Motor Error — (When a feed motor error is displayed)
Over-Current Feed Motor Error

Server Motor Error — (When a server motor error is displayed)
Over-Current Top or Bottom Server Motor Error

Elevation Motor Error — (when an elevation motor error is displayed)
Over-Current Elevation or Sweep Error
Over-Current Elevation or Sweep Error (old Vein Harness)

Sweep Motor Error — (When the horizontal oscillation or sweep motor error is displayed)
Over-Current Elevation or Sweep Error
Over-Current Elevation or Sweep Error (old Vein Harness)

Feedback Error — (When a feedback error message is displayed)
I Have a Feedback Error Message

Calibrating Machine — (How to calibrate your machine for proper performance)
How to Calibrate Your Machine

Transport Wheel Issue — (When your transport wheels are not rolling)
My Transport Wheel Won’t Turn

Folding handle issue — (When your folding handle will go up and down)
My Folding Handle is Broken


Accessories

All Models

Battery Charger Issues — (When having an issue charging the battery)
My Machine Won’t Charge

Remote Control Issues — (When your remote control is not working)
My Remote Control is Not Working



Replacement Part Instructions

Replacing and Installing Wi-Fi and Blue Tooth in Grand through Phenom Machines
Replacing and Installing Wi-Fi and Blue Tooth in Grand through Phenom Machines

Replacing and Installing a Battery
Replacing and Installing a Battery

Replacing and Installing a Feed Motor
Replacing and Installing a Feed Motor

Replacing and Installing a Sensor Disc
Replacing and Installing a Sensor Disc

Replacing and installing a Server Wheel
Replacing and Installing a Server Wheel

Replacing and Installing a Control Panel
Replacing and Installing a Control Panel

Replacing and Installing a Remote Control
Replacing and Installing a Remote Control

Replacing and Installing a Server Motor
Replacing and Installing a Server Motor

Replacing and Installing a Folding Handle
Replacing and Installing a Folding Handle

Replacing and Installing an Elevation Motor (Elite Series only)
Replacing and Installing an Elevation Motor

Replacing and Installing an Elevation Motor (Grand Series only)
Replacing and Installing an Elevation Motor

Replacing and Installing a Sweep Motor (Grand Series only)
Replacing and Installing a Sweep Motor

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Tennis Ball Machine Tutorials

 
Why does a 2-year warranty matter?

Does the 2 Year Warranty Really Matter?

Why would one company offer a two-year warranty and another company offer a 1 year warranty? Lobster has so much confidence in its products that it can afford to offer a 2 year warranty. Ask yourself why our competition doesn't have equal confidence in the durability of its products.

When comparing purchase prices between machines, you should consider the two year warranty carefully. The cost of ownership will quickly rise if the machine breaks down soon after the warranty expires. Imagine owning a machine for 14 months, it malfunctions and now you are out $50 to ship it to the factory at least $100-$200 to fix it and $50 to ship it home. A $300 repair bill might make you think twice about the true cost of purchasing that 1 year warranty machine.

Finally, consider that Lobster Sports, Inc has been in business for 39 years – that means we were in business for 20 years before our competition even considered opening its doors. Quality isn't some new found commitment, it is part of who we are and have been for generations. When you buy a Lobster ball machine, you purchase peace of mind because you know you have bought a product built for life.

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