Playing with the Lobster Elite 3 is so much fun because it can send the ball anywhere on the court! It is a better workout than a person and it is more fun because the machine never tires out!
You may interact with our site in one of two ways: contacting us by email or placing an order. The kinds of personal information that we may collect during these interactions include: name, address, email address, telephone number, and credit card information.
We also log certain non-personal information when you visit our website, such as the type of browser (e.g., Netscape, Internet Explorer) used, the type of operating system (e.g., Windows XP, Mac OSX) used, and the domain of your Internet service provider (e.g., Earthlink, AOL, MSN). We log this information using 'cookies,' which are small data text files that Web sites store on your computer's hard drive if your Web browser permits. Cookies, which can later be retrieved to identify you to Lobster Sports, make your use of our site easier, allow you to retrieve earlier shopping carts, and help us to maintain a secure site. For your safety, you will be unable to shop on our site if your browser is not set to accept cookies.
We use the non-personal information we collect to analyze the overall traffic on our site. This analysis helps us make site design changes to improve your experience.
We may disclose the personal information you provide in response to a particular legal process (e.g., court order, subpoena, law enforcement agency's request).
Lobster Sports uses several of the latest encryption technologies to keep your personal information safe. Your private ordering information - including your credit card number - is encrypted using several keys for maximum security. Your credit card and billing information cannot be poached as it travels through our ordering system (128-bit SSL encryption), and the numbers are unreadable to anyone trying to access the site remotely. We have implemented the requisite physical, electronic, and managerial processes to prevent unauthorized access and maintain data security.
You may contact us at any time to update the information we have about you. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either by email, postal mail, or phone, please let us know by sending us an email or by contacting us.
Please note that such requests may take up to 6-8 weeks to become effective. Please also note that when you make a purchase, we will send you emails to confirm your order and may also need to contact you by phone, mail, or email if we have other questions regarding your order.
Why would one company offer a two-year warranty and another company offer a 1 year warranty? Lobster has so much confidence in its products that it can afford to offer a 2 year warranty. Ask yourself why our competition doesn't have equal confidence in the durability of its products.
When comparing purchase prices between machines, you should consider the two year warranty carefully. The cost of ownership will quickly rise if the machine breaks down soon after the warranty expires. Imagine owning a machine for 14 months, it malfunctions and now you are out $50 to ship it to the factory at least $100-$200 to fix it and $50 to ship it home. A $300 repair bill might make you think twice about the true cost of purchasing that 1 year warranty machine.
Finally, consider that Lobster Sports, Inc has been in business for 39 years – that means we were in business for 20 years before our competition even considered opening its doors. Quality isn't some new found commitment, it is part of who we are and have been for generations. When you buy a Lobster ball machine, you purchase peace of mind because you know you have bought a product built for life.
Who doesn't need new tennis balls? We're sending one lucky winner 72 Tretorn Micro-X tennis balls. Good luck!
Congratulations to May Sweepstakes Winner:
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