Questions? Please call 800.210.5992 built for life

Testimonials

Playing with the Lobster Elite 3 is so much fun because it can send the ball anywhere on the court! It is a better workout than a person and it is more fun because the machine never tires out!

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Play More Win More™ with an Elite Ball Machine

Demos Info; Trade In & Upgrade Programs

Current Demo Models in Stock:

      None Currently Available!

Current Trade-In Models in stock:

      None Currently Available!

Check Back for New Additions!


Trade-In Any Brand Tennis Ball Machine and Receive a Discount on a New Lobster Sports Tennis Ball Machine

Not satisfied with a competitor's tennis ball machine you purchased? Our trade-in program allows you trade-in any other non-Lobster brand of tennis ball machine. In exchange, you may purchase a new Lobster Sports tennis ball machine at 15% off retail. Note that we do not buy used machines but rather are providing you a means of environmentally discarding your old machine.

All shipping fees to return your old ball machine to us will be at your expense. Once the machine is received, you can choose to purchase your new Lobster Sports tennis ball machine at a discounted price. Call us at (800) 526-4041 for more details.

Trade Up Your Elite

If you bought a machine and instantly realize you really wanted a better model, never fear.  As long as the machine was purchased within 30 days, you may "return" the original machine, and trade up to a better model and not have to pay our standard 5% restocking machine (provided the machine is in like-new condition).  In this case, you simply pay the difference between the two models.  If you trade down, for any reason, you will pay a 5% restocking fee.

Upgrade Your Elite

Ready to move to that next level of play? An Elite battery-operated machine can be upgraded to a new model or outfitted with new accessories. To determine what upgrades are available for your ball machine, call Lobster Sports at (800) 526-4041 with your machine's serial number.  We cannot upgrade Elite Freedoms and we cannot upgrade Elite Model 3s at all. Please keep in mind we cannot upgrade some older models.

Elite Model 1 to Elite Model 2 $299

Elite Model 1 owners can upgrade their machine to an Elite Model 2 to add triple oscillation. The upgrade includes 1 new motor, the triple oscillation assembly, and a new control panel. The machine must be sent back to the factory for this upgrade.

Elite Model 2 to Elite Model 3 $349

Elite Model 2 owners can upgrade their machine to add dual, two-line oscillation. The upgrade includes 1 new motor, a new control panel, and a two-line oscillation kit. The machine must be sent back to the factory for this upgrade.

Elite Model 1 to Elite Model 3 $399

Elite Model 1 owners can upgrade their machine to add dual, two-line oscillation. The upgrade includes 1 new motor, a triple oscillation assembly, a new control panel, and a two-line oscillation kit. The machine must be sent back to the factory for this upgrade.

Elite Model 4 to Elite Model 5 $599 ($499 if you return your old control panel within 60 days)

Elite Model 4 owners can upgrade their machine to an Elite Model 5 to add six programmable spots on the court, plus you will receive 3 additional pre-programmed drills. The upgrade includes a new control panel with a software upgrade. Lobster will include a return label for your old board.  If you return your original board within 60 days of getting your upgraded control panel, Lobster will credit you $100 (the credit typically takes 30 days to process). The user can easily install their new control panel - remember to unplug and plug in one wire at a time when replacing your panel.

Elite Model 5 to Elite Model 5 LE  $599 ($499 if you return your old control panel within 60 days)

Elite Model 5 owners can upgrade their machine to and Elite Grandslam LE which adds 18 programmable spots. The upgrade includes a new control panel with a software upgrade. Lobster will include a return label for your old board. If you return your original board within 60 days of getting your upgraded control panel, Lobster will credit you $100 (the credit typically takes 30 days to process). The user can easily install their new control panel - remember to unplug and plug in one wire at a time when replacing your panel.

Elite Model 4 to Elite Model 5 LE  $699 ($599 if you return your old control panel within 60 days)

Elite Model 4 owners can upgrade their machine to and Elite Grandslam LE which adds 18 programmable spots. The upgrade includes a new control panel with a software upgrade. Lobster will include a return label for your old board. If you return your original board within 60 days of getting your upgraded control panel, Lobster will credit you $100 (the credit typically takes 30 days to process). The user can easily install their new control panel - remember to unplug and plug in one wire at a time when replacing your panel.

What is a Lobster Demo Machine?

A demo tennis ball machine is a scratch and dent model that has a simple cosmetic defect to the machine.  The machine comes with a NO RETURN policy (no exceptions) and it has a 1 year warranty instead of the normal 2 year warranty.  All demo models are sold at a 15% discount of retail.  Demos are not always in stock, please contact us at 800-526-4041 to obtain more details.  Despite the numerous questions we receive, we cannot tell you what is scratched or dented - suffice to say the machine is a 100% new parts machine with a cosmetic defect (typically it's a scratched control panel, scratched case, or scratched handle). 


Upgrade Basic Charger to Fast Charger $99

For Elite machines purchased after June, 2005, you simply plug in your new charger. We have two types of fast chargers, the original fast charger has a red/black plug. If you have a red/black plug on your metal control panel, then ask for an ANDERSON plug fast charger.  If you have a round plug installed on your red case, then you need an XLR fast charger. Older models can receive this upgrade by sending your machine back to our factory. 

Upgrade Basic Charger to Premium Fast Charger $199

For Elite machines purchased after June, 2005, you simply plug in your new charger that only cost $149. However, older models must pay a premimum to receive this upgrade by sending your machine back to our factory. If you have this red/black plug on your metal control panel, then ask for an ANDERSON plug fast charger.  If you have a round plug installed on your red case, then you need an XLR fast charger

2 Function Wireless Remote Control Added $169

For Elite machines purchased after June, 2005, you simply install the remote control and plug it into the control panel board. Older models can receive this upgrade by sending your machine back to our factory.

iPhone Remote Control - $300.00

The iPhone Remote Control Assembly consists of a factory installed Wi-Fi Receiver and the available free iPhone Remote Control App available for download on iTunes. This proprietary system allows you to use your iPhone or iTouch device as the Remote Controller for complete operation of your Lobster Elite Grand Series or Club Series tennis ball machine. Call us at 800-210-5992 to obtain the required Return Authorization to have your machine sent in for this factory installed upgrade. Compatible with EL04-EL05LE, Phenom and Phenom 2 models only.

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Why does a 2-year warranty matter?

Does the 2 Year Warranty Really Matter?

Why would one company offer a two-year warranty and another company offer a 1 year warranty? Lobster has so much confidence in its products that it can afford to offer a 2 year warranty. Ask yourself why our competition doesn't have equal confidence in the durability of its products.

When comparing purchase prices between machines, you should consider the two year warranty carefully. The cost of ownership will quickly rise if the machine breaks down soon after the warranty expires. Imagine owning a machine for 14 months, it malfunctions and now you are out $50 to ship it to the factory at least $100-$200 to fix it and $50 to ship it home. A $300 repair bill might make you think twice about the true cost of purchasing that 1 year warranty machine.

Finally, consider that Lobster Sports, Inc has been in business for 39 years – that means we were in business for 20 years before our competition even considered opening its doors. Quality isn't some new found commitment, it is part of who we are and have been for generations. When you buy a Lobster ball machine, you purchase peace of mind because you know you have bought a product built for life.

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Win a Free: Bucket 'o Balls

Who doesn't need new tennis balls? We're sending one lucky winner 72 Tretorn Micro-X tennis balls. Good luck!

Congratulations to May Sweepstakes Winner:

Greg Gorlich

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